Deposits and Payments

  • All reservation deposits are non-refundable and are required to secure your space for the weekend.
  • Balance must be paid 15 days prior to retreat.
  • Payments are to be made by PayPal™, check, or money order.  (For your convenience, you do not need to have a PayPal™ account to make a payment.)

Cancellation and Refunds

  • If Maple Brook Memories cancels the weekend for any reason, such as severe weather or a severe emergency, we will do whatever we can to get your retreat rescheduled at the earliest available date. If for some reason we cannot reschedule, we will refund your money.
  • You will receive a refund, excluding the deposit, if a cancellation is made 30 days or more prior to check-in. We are sorry that we cannot give refunds for requests that fall within the 30 day period.
  • Reservations can be transferred to another person.
  • We are all wives, mothers, students, and employees and when true emergencies happen we will work with you to make alternative plans.

Alcoholic Beverages

  • We are not permitted to serve alcohol; however, you are welcome to bring your own.

Internet

  • Maple Brook Memories is in a rural area and does not have high speed internet because it is not offered in our area yet.  We have radiowave internet with a maximum of 2mps download speed.
  • Guest are encouraged to upload ALL pictures before you arrive to insure a faster connection.
  • Avoid streaming videos, movies, and TV shows on your device while connected to Maple Brook Memories WiFi.

Gift Certificates

  • Contact us to purchase gift certificates.
  • Our gift certificates do not expire.
  • Our gift certificates may not be exchanged for cash.

Privacy and Publicity

  • Maple Brook Memories respects you and your privacy. Any personal information will never be sold or transferred to an unrelated third party. Any information you share about yourself is held with the utmost care and security.
  • Please let us know if you do not consent to have your photo and/or comments about your retreat experience published in future Maple Brook Memories promotional material. We will honor your request but still would appreciate the feedback.